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Chatbot mania began in 2016, it’s now 2021 what major improvements have there been? What’s one website that has a good chatbot? Chatbots are great until they d
by Ecstatify 6y ago
Chatbot mania began in 2016, it’s now 2021 what major improvements have there been? What’s one website that has a good chatbot?
Chatbots are great until
they don’t work which is all the time. You need to ask questions in a specific way to get an answer. From a user point of
view it’s a terrible experience. Most companies don’t value the time of their users that’s why chatbots have been deployed on many websites.
- grawprog 6y agoI've personally played some text adventure games from the 90's with better input recognition than some customer service chatbots. They almost feel like trying to figure out the commands from those games sometimes. 'I need help with payment' Sorry can you repeat your question 'Payment information' Sorry can you repeat your question 'Help with payment information' You need help? Directing you to our FAQ section where you can get help for our most common questions.