> I use Alexa on a daily-basis - which can be seen as a chatbot. More general virtual assistants (Alexa, Google Assistant, Siri) are at a completely different

> I use Alexa on a daily-basis - which can be seen as a chatbot. More general virtual assistants (Alexa, Google Assistant, Siri) are at a completely different power level from most chatbots. Most chatbots use cases that I come across are some company thinking that they can replace human support with a language model trained on their custom knowledge base. They expect something as good as Alexa but which also has knowledge about the company's product and the results are always disappointing.