“The Machine that Changed the World” is an excellent book detailing differences between the Japanese style and American style of designing and building cars. N

“The Machine that Changed the World” is an excellent book detailing differences between the Japanese style and American style of designing and building cars. Near the end of the book is one of the most important parts, yet nobody seems to talk about it. Workers and suppliers were committed to the system because the automaker was committed to the worker and the supplier. This is the cornerstone to the entire thing working. You can’t do the Toyota Production System without it, and few companies are willing to do so.