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>The person who has been charged with a task, should have authority to carry it out as best they see fit. That requires specifically assigning someone the task
by musingsole 6y ago
>The person who has been charged with a task, should have authority to carry it out as best they see fit.
That requires specifically assigning someone the task and authority. This is the part most orgs fail on because to accept ownership is to take on risk. Organizations tend to focus on mitigating risk, and so it becomes increasingly difficult to actually have a person designated as responsible for the thing.
- p_l 6y agoexactly. Sometimes it's even worse: "Everyone needs to own the tickets" quite quickly shows that you own the responsibility and blame, but none of authority.
- qznc 6y ago...and if someone naive enough steps up to take responsibility, they don't provide enough authority/resources to achieve the task. This is how organizations destroy autonomy in their employees.
- hashkb 6y agoThis can be by design, so your risk takers always fail, and thus you can say you encourage risk takers but always have cause to fire them, resulting in a team of sycophants with a "culture of autonomy".