It’s absolutely baffling for one of the leading tooling providers in the software development cycle they do not have internal competency to...track if their too

It’s absolutely baffling for one of the leading tooling providers in the software development cycle they do not have internal competency to...track if their tool actually works or performs, and beyond that they didn’t proactively reach out to customers to at least get verbal direct knowledge while the telemetry was stood up. Instead they “prioritized” a legal change in the ToS.