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Devs should not have to mount social media campaigns to get bad app store decisions reversed. I'd like to see some regulation of all app stores that requires a

Devs should not have to mount social media campaigns to get bad app store decisions reversed. I'd like to see some regulation of all app stores that requires a formal appeals process for decisions to ban existing apps that also mandates that the app stays in the store until the appeal is resolved.

themodelplumber 6y ago
I agree with the sentiment, but I don't feel these are mutually exclusive methods. The techniques used by the developer in this case could easily be genericized and shared out as a useful framework for those who end up in this position. That's a big deal, even if it is a short-term benefit while longer-term solutions are designed and implemented.
jmull 6y ago
Well, it's ambiguous whether the social media action was needed or helpful. It sounds like this was resolved through the appeals process and may have had the same outcome regardless. Unlike some other controversial cases, this one did seem like a basic misunderstanding on Apple's part (specifically the reviewer/reviewers), and not a tricky judgement call. The social media probably didn't hurt though, because the OP was professional and persuasive.
swiley 6y ago
And if you don't care about the dev: what do the users do when the dev doesn't mount a social media campaign? Tough luck? What an awful platform.
oauea 6y ago
Even worse, the developer has to pay for the privilege of releasing software on Apple's store. So they're paying to be treated this poorly.
zepto 6y ago
There is no evidence that social media was involved in this decision. Also, Government regulation of app stores would be fatal for software freedom. If you want to guarantee that the Apple App Store is never assailed by a competitor, your suggestion is a good one.
- deleted 6y ago
  [deleted]
- cageface 6y ago
  What would constitute evidence in this case? Apple is not going to admit they were swayed by bad PR here. The pedantry of HN really is tiresome sometimes.
  - zepto 6y ago
    A report of some kind could easily indicate more about what happened even if they don’t ‘admit’ anything. Without that, you’re just making up an assumption based on nothing.
    - cageface 6y ago
      Report written and published by whom?
      - zepto 6y ago
        Even a report of a statement from Apple would give us some indication. Or a report from the developer detailing their interactions might tell us. There isn’t guaranteed to be evidence, but there obviously could be. The absence of evidence is clearly not justification for your interpretation. At best you can say media pressure may have been an influence. Asserting that it is the cause, is simply faulty logic.
  - JimDabell 6y ago
    It’s not pedantry. My typical experience of stupid Apple rejections is this: 1. Stupid rejection. 2. File appeal. 3. The appeal result is to approve the application In this case, it went like this: 1. Stupid rejection. 2. File appeal. 3. Don’t wait for the appeal result. 4. Run to the press. 5. The appeal result is to approve the application. There’s no indication 3 & 4 were necessary here. This seems like a trigger-happy reviewer whose decision was always going to be reversed.
amyjess 6y ago
What I want to see is Apple broken up. Split them into a hardware company, an OS company, an app store company, and an applications company, and permanently forbid those companies from collaborating or moving into new markets.
- fakedang 6y ago
  Is there any chance of this happening? Heck, even Facebook and Google are taking too long to be broken up. I'm expecting a minor antitrust fine in the order of 10s of millions.
  - parasubvert 6y ago
    Google has a slight possibility. Facebook larger. Apple is not a monopoly and has not been anticompetitive by any historic or contemporary legal definition. So no, it won’t get broken up any time soon. You might see markers get regulated (eg. Mobile app stores) but that’s not antitrust, that’s legislation.
- fastball 6y ago
  ??? Well then I'm glad you're not in charge. The best thing about my Mac is how well integrated the OS is with the hardware. And from there how well the applications, which are well-integrated with the hardware, work alongside the corresponding applications on my iPhone.
- parasubvert 6y ago
  Not only is this completely ludicrous (the latter part of they can’t work together), I don’t think most Apple customers would want this, only its competition. Making it illegal to be successful and give customers what they want sure seems to to be a winning economy policy?
- mmglr 6y ago
  What a laughable opinion. Who would break up Apple? The U.S. gov't? Assume they do, what is to stop Apple from moving operations overseas to evade the breakup. That would be a huge loss to the engineering talent in Cupertino. Also I have noticed this narrative increasing online. A size-able company/mega corp does something the public assumes is done with malice and the ONLY solution is to "break up" the company. I think this narrative is misguided.

themodelplumber 6y ago

I agree with the sentiment, but I don't feel these are mutually exclusive methods. The techniques used by the developer in this case could easily be genericized and shared out as a useful framework for those who end up in this position. That's a big deal, even if it is a short-term benefit while longer-term solutions are designed and implemented.

jmull 6y ago

Well, it's ambiguous whether the social media action was needed or helpful. It sounds like this was resolved through the appeals process and may have had the same outcome regardless. Unlike some other controversial cases, this one did seem like a basic misunderstanding on Apple's part (specifically the reviewer/reviewers), and not a tricky judgement call. The social media probably didn't hurt though, because the OP was professional and persuasive.

swiley 6y ago

And if you don't care about the dev: what do the users do when the dev doesn't mount a social media campaign? Tough luck? What an awful platform.

oauea 6y ago

Even worse, the developer has to pay for the privilege of releasing software on Apple's store. So they're paying to be treated this poorly.

zepto 6y ago

There is no evidence that social media was involved in this decision. Also, Government regulation of app stores would be fatal for software freedom. If you want to guarantee that the Apple App Store is never assailed by a competitor, your suggestion is a good one.

deleted 6y ago
[deleted]
cageface 6y ago
What would constitute evidence in this case? Apple is not going to admit they were swayed by bad PR here. The pedantry of HN really is tiresome sometimes.
- zepto 6y ago
  A report of some kind could easily indicate more about what happened even if they don’t ‘admit’ anything. Without that, you’re just making up an assumption based on nothing.
  - cageface 6y ago
    Report written and published by whom?
    - zepto 6y ago
      Even a report of a statement from Apple would give us some indication. Or a report from the developer detailing their interactions might tell us. There isn’t guaranteed to be evidence, but there obviously could be. The absence of evidence is clearly not justification for your interpretation. At best you can say media pressure may have been an influence. Asserting that it is the cause, is simply faulty logic.
- JimDabell 6y ago
  It’s not pedantry. My typical experience of stupid Apple rejections is this: 1. Stupid rejection. 2. File appeal. 3. The appeal result is to approve the application In this case, it went like this: 1. Stupid rejection. 2. File appeal. 3. Don’t wait for the appeal result. 4. Run to the press. 5. The appeal result is to approve the application. There’s no indication 3 & 4 were necessary here. This seems like a trigger-happy reviewer whose decision was always going to be reversed.

amyjess 6y ago

What I want to see is Apple broken up. Split them into a hardware company, an OS company, an app store company, and an applications company, and permanently forbid those companies from collaborating or moving into new markets.

fakedang 6y ago
Is there any chance of this happening? Heck, even Facebook and Google are taking too long to be broken up. I'm expecting a minor antitrust fine in the order of 10s of millions.
- parasubvert 6y ago
  Google has a slight possibility. Facebook larger. Apple is not a monopoly and has not been anticompetitive by any historic or contemporary legal definition. So no, it won’t get broken up any time soon. You might see markers get regulated (eg. Mobile app stores) but that’s not antitrust, that’s legislation.
fastball 6y ago
??? Well then I'm glad you're not in charge. The best thing about my Mac is how well integrated the OS is with the hardware. And from there how well the applications, which are well-integrated with the hardware, work alongside the corresponding applications on my iPhone.
parasubvert 6y ago
Not only is this completely ludicrous (the latter part of they can’t work together), I don’t think most Apple customers would want this, only its competition. Making it illegal to be successful and give customers what they want sure seems to to be a winning economy policy?
mmglr 6y ago
What a laughable opinion. Who would break up Apple? The U.S. gov't? Assume they do, what is to stop Apple from moving operations overseas to evade the breakup. That would be a huge loss to the engineering talent in Cupertino. Also I have noticed this narrative increasing online. A size-able company/mega corp does something the public assumes is done with malice and the ONLY solution is to "break up" the company. I think this narrative is misguided.