I think what the author misses is that the web has created a market for software developers and so many, many, many software developers have come online and wit

I think what the author misses is that the web has created a market for software developers and so many, many, many software developers have come online and with each successive wave the average expertise goes down and the expectation for simple interfaces goes up. We simply need to wait for people to adopt software development practices, it’s not over, we have slowed down to catch up all of the people joining.