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That doesn't work if gmail goes down. Or netflix. Or an ISP. Or any product that is primarily used by people outside business hours, e.g. xbox live. "Sorry seve
by com2kid 6y ago
That doesn't work if gmail goes down. Or netflix. Or an ISP. Or any product that is primarily used by people outside business hours, e.g. xbox live. "Sorry several million people couldn't play games this weekend, the outage was outside normal business hours."
Lots of products need uptime guarantees.
- bigiain 6y agoSure. But I bet the people working on those don’t say their employer unexpectedly “roped me into a production support on-call”. If a role isn’t advertised as having responsibility outside regular office hours, bait and switching people into regularly working outside 9-5 type hours should not be allowed. And “not allowed” with serious enough financial teeth that companies right up to FAANG size would care, or at least that employees leaving/fired from bait and switching employment hours would end up feeling satisfied with their payouts. If you need uptime guarantees, hire people letting them know up front so they can choose to accept or reject that work. You don’t (or at least shouldn’t) get to drop that responsibility on people who never signed up for it in the first place.