Trivialities like page transitions and scrolling inertia only matters to the SXSW crowd. Scrolling inertia is about utility -- being able to easily flick throu

Trivialities like page transitions and scrolling inertia only matters to the SXSW crowd. Scrolling inertia is about utility -- being able to easily flick through a long list (such as Netflix's movies). It's a real, intentional user experience feature, not just some easily dismissed "SXSW crowd" aesthetic. That said, I agree that foremost, users choose products that solve their problems. However, that doesn't mean that a quality native application isn't a significant competitive advantage. If there are two products that solve their problems equally, they'll choose the one with the best user experience. If users are choosing a product with a lesser user experience, chances are good that the competition with a seemingly better UX isn't actually solving their problems.