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When Microsoft closed their cloud-based ebook business in 2019, they refunded 100% of the money to the people who lost access to the books they bought. This was

• dragonwriter 6y ago
  > When Microsoft closed their cloud-based ebook business in 2019, they refunded 100% of the money to the people who lost access to the books they bought. They probably had different terms of sale; buying books contingent on an external service is less attractive than buying in-game items contingent on the game. > This was the correct response to shutting down servers. Depending on the terms of sale, it may have been the minimum legally required response.