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It's also undeniably a good thing for customers as well. Using an unexpected intermediary in a transaction is a terrible experience. If I see a restaurant on Gr
by CydeWeys 6y ago
It's also undeniably a good thing for customers as well. Using an unexpected intermediary in a transaction is a terrible experience. If I see a restaurant on GrubHub then I want to know that that restaurant wants orders coming through GrubHub. Otherwise, I'll be much better off calling up the restaurant directly. As it stands, I currently have to use Google Maps as my restaurant portal, using the restaurant's website or phone number to figure out how to place orders. Only if their website is or links out to a 3rd party like GrubHub do I then actually use GrubHub.
But if GrubHub only showed restaurants that were actually delegating their delivery to GrubHub, then I could use it as a portal. Right now it's not trustworthy for that purpose.
- jonnycomputer 6y agoHonestly, I had thought that it was a partnership. For one, only a rather small subset of the restaurants in my area show up on Grubhub. I imagined that outsourcing the delivery function of their business would be a net win.
- ghaff 6y agoAround where I live, the listed restaurants seem to be mostly chain fast food restaurants. The local pizza place I order from doesn't seem to be listed nor are most of the other local take-out restaurants I would recognize the names of from driving by. I've looked because one of my credit cards gave me a free DoorDash subscription and there's literally nothing I'm interested in.