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> Why? The practice involved is in response to the absolute garbage of misrepresentation of a restaurant's telephone number to be intercepted by your own call c
by lkbm 6y ago
> Why? The practice involved is in response to the absolute garbage of misrepresentation of a restaurant's telephone number to be intercepted by your own call centre's.
Sure, that's bad and that should be banned. But that's not the practice banned. What got banned is me paying someone to pick up my food for me.
I could still run a website that misrepresents the restaurant's telephone number and intercepts your calls. I can take your order (at a mark-up) and relay that order to the restaurant. They'd just make me pick it up.
You could ask why would I use that service. Maybe for the convenience of being able to order from any restaurant from a single website. Maybe I wouldn't. Maybe they give me rewards points. Maybe there's a discount and they just want to harvest my data.
But really. it's irrelevant why/if I'd use the service. The problem is that the law doesn't address the one thing you've pointed out as absolute garbage. It only bans the part that isn't terrible.
- jakelazaroff 6y agoThat’s not what the law does. It addresses the problem GP pointed out, and it bans the service you’ve described as well. It also doesn’t forbid you from paying someone to pick your food up for you. Here’s the relevant text: > 22599. A food delivery platform shall not arrange for the delivery of an order from a food facility without first obtaining an agreement with the food facility expressly authorizing the food delivery platform to take orders and deliver meals prepared by the food facility.
- alisonkisk 6y agoWhy should a restaurant be allowed to ban me from hiring someone to deliver for me?
- SamoyedFurFluff 6y agoAre you a delivery platform? The law only applies to delivery platforms. If you want to hire an individual contractor(or just casually pay your buddy 3$ to pick up a pizza for you) you can still do so.
- deleted 6y ago[deleted]
- mytailorisrich 6y agoWho's going to setup a food pickup business in 2021 without being an online business? "please fax your order and card details"? This bill does not require restaurants' permission if you're not an online business, that's true, but in practice that's not really any use to avoid having to get permission.
- jakelazaroff 6y agoI don’t understand what you’re getting at. The entire point of this law is to make online delivery platforms get permission from restaurants before taking orders on their behalf.
- mytailorisrich 6y agoEveryone is an online business in 2021. This bill in effect requires all food order and pickup businesses to get permission from restaurants. Clearly this looks attractive to many commenters but it won't solve any of the problems, real or not, and will only raise barriers to entry and entrench incumbents without providing benefits to consumers or restaurants (apart from allowing restaurants to seriously limit the number of customers, which is their right and some do wish to do that)
- jakelazaroff 6y agoYou’re phrasing it as if requiring all food delivery platforms to get permission from restaurants is an unintended side effect, but again, it’s the entire point of the law. As to the problem this solves, there are plenty of links on HN alone detailing the harm that these delivery platforms have done to consumers and restaurants both.
- mytailorisrich 6y agoConsumers clearly don't think that these platforms are doing them any harm considering how popular they are. Consumers like to be able to order from home through an app from a wide range of restaurants. This is actually the problem restaurants are facing: How to adapt to change technology and consumers habits? A bit like traditional taxis were blown out of the water by Uber. Restaurants don't have to offer delivery/takeaway, and indeed traditionally they don't (at least in Europe). They'll have to decide how to adapt and that may include focusing on the in premises experience instead of chasing online sales. But, again, this bill does not solve problems, and may actually be counter-productive as already explained, and you're certainly not giving me an example to the contrary. As a side note, and something to consider: these platforms are very good for the taxman as they make tax evasion all but impossible (and I suspect that has a financial impact on more restaurants that they wish to admit).
- lkbm 6y agoThat says that I can't arrange for delivery without approval to take orders and provide delivery. It doesn't imply that I need approval to take orders if I'm not providing delivery.