The biggest problem with Jira, is that they give you the gun and the bullets to shoot yourself in the foot, while trusting you not to do it... The reality is th

The biggest problem with Jira, is that they give you the gun and the bullets to shoot yourself in the foot, while trusting you not to do it... The reality is that most teams (or let's be real, managers) can't be trusted not to shoot themselves in the foot here. Adding more features and more process in general is going to be a net negative for developer productivity. But how well Jira (or similar tools) works for you is completely up to how you use it. Most teams I've seen that hate Jira et al usually have an overly complicated process, with far too many "states" for a ticket, a million mandatory fields, multiple assignees, etc. This naturally results in people spending far more time in the tool, which is time they could be spending actually doing productive work. Conversely, teams that like Jira tend to have very few ticket statuses/fields. Standups are quick, sprint planning is quick, everyone wins. Unless your job was moving things around in Jira for 20+ hours / week... in which case you'll need to find something else to do.