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You don't punish the company for robocalls, you punish them for acting on the robocalls. (And the same for spam.) The act of placing the robocall is only the
by LorenPechtel 6y ago
You don't punish the company for robocalls, you punish them for acting on the robocalls. (And the same for spam.) The act of placing the robocall is only the fault of the robocaller. When the true company follows up on the lead, though, they then become liable.
Yes, they will have to be careful where they get leads from. So what?
- btilly 6y agoWhen the lead arrives, it looks just like any other organic lead from someone searching on Google. You literally have no idea whether your leads are coming from robocalls. So how is a company supposed to be careful? Throw away ALL organic leads?
- LorenPechtel 6y agoHow could it look organic when it came from a robocall?
- btilly 6y agoThe robocaller opens a browser, fills out the details, then hits submit on behalf of the person they got to sign up. Exactly like a human would. Except that you automate it. But still the request looks a lot like it comes from a real person. And if you've got access to a botnet, the request will likely be coming from a real home computer as well.