This is a great point but companies are using tools built by amateurs and just don't know it. I think of a lot of business users as the fine artisans you might

This is a great point but companies are using tools built by amateurs and just don't know it. I think of a lot of business users as the fine artisans you might have come and paint a fresco at the Sistine wall. Sure, they might be the best painter in the world, but if they are painting on a poorly constructed building there will be little-to-no long term sustainable value.