Agree with this. My hypothesis is that they’re just ridiculously slow at adopting newer UX principles. The product was successful initially (good for them) and

Agree with this. My hypothesis is that they’re just ridiculously slow at adopting newer UX principles. The product was successful initially (good for them) and it was just never made much better. The horrible response times and user hostile UI is shocking, especially if you look at their competitors. It gets in your way all the fucking time. But because they’re embedded in enterprises they don’t need to change much. It’s a big mess.