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As an aside, I thought that the Domino’s Pizza v. Guillermo Robles decision was strange. Domino's Pizza stores are local brick-and-mortar operations. They all h
by throwaway201103 6y ago
As an aside, I thought that the Domino’s Pizza v. Guillermo Robles decision was strange. Domino's Pizza stores are local brick-and-mortar operations. They all have telephones and take orders by telephone. That to me would seem to be a "reasonable accomodation" for a vision-impared person who could not use the website to order a pizza.
In the more general sense, a strictly online service that has no alternate means of access probably does have at least some responsibility under the ADA.
- colejohnson66 6y agoIf it was simply a case of ordering over the phone, Dominos would’ve been fine. The problem was that they had “online only” coupons and their website and app weren’t “ADA friendly”. It’s more complicated than it seemed on the surface (like the McDonald’s coffee lawsuit)