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If you're still every looking for instruments, Sweetwater has excellent stuff, and really stellar customer service. They answered questions by phone before we
by SamBam 6y ago
If you're still every looking for instruments, Sweetwater has excellent stuff, and really stellar customer service.
They answered questions by phone before we purchased. I received a keyboard for my daughter, then we had a change of heart and decided we had gotten the wrong one, they handled everything for shipping it back and sending a new one, and called a week later to see if we were happy.
- swiftcoder 6y agoAnd they will call you once every few months for the rest of your natural life (and then some). Sweetwater is notorious for being a company whose contact list you can never, ever escape from. Change your phone number, move across the country... Sweetwater will find you.
- SamBam 6y agoHuh, they haven't called once since June, when I bought the keyboard. But it's possible they will in the future, though.
- recursive 6y agoThis hasn't been my experience. I have been called by them before, but it's been at least a year. And less than a half a dozen times in my life. And most of those were sometime after a large purchase where they were (claiming) to ask if the thing was working ok.
- shadowoflight 6y agoI personally prefer zZounds to Sweetwater, because they're honest about their financing plans instead of making it difficult to realize you're signing up for a credit card until you're halfway through typing in your social.