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This experience is alien to me. I order from Amazon all the time and everything I get is generally fine. Occasionally something breaks after a while or is missi

This experience is alien to me. I order from Amazon all the time and everything I get is generally fine. Occasionally something breaks after a while or is missing a part but that can happen anywhere and Amazon has extremely generous return policies. If anything I've come to trust AmazonBasics as a reliable brand if I'm deciding between products.

ry4nolson 6y ago
Same. I really feel like this is one of those things where 99+% of people have zero issues and don't comment on stuff like this. Myself and just about everyone I know order from amazon all the time and have very very few issues. And when we do, the return/replace/refund/whatever process is smooth as butter.
- colejohnson66 6y ago
  Confirmation bias combined with the fact that unhappy people are more likely to leave “reviews”[a] (like here). I’ve never had an issue with Amazon that they haven’t resolved, and it may seem like I’m a minority, but Amazon is the size they are today because, for ever 1 fsck-up, there’s 99 others who didn’t have problems.[b] [a]: Complaints. Reviews. Etc. [b]: Not excusing their bad behavior. Just stating the reality.
throwaway201103 6y ago
Maybe this is a longer game by Amazon. Let bogus reviews and bad experiences pile up for third party sellers, slowly driving people to only trust "Amazon Basics." They have nearly perfect knowledge of the profitability of any item, so they know what items they should have under the "Amazon Basics" umbrella. Over time they could expand this into other Amazon "Brands" at varying quality/price points.
- dasudasu 6y ago
  They do already have other Amazon brands. https://en.wikipedia.org/wiki/List_of_Amazon_brands https://en.wikipedia.org/wiki/List_of_Amazon_brands For instance, Goodthreads is one step above Amazon Essentials for clothing.
- mortenjorck 6y ago
  I’m surprised there aren’t counterfeit AmazonBasics products by now. Or are those the only listings that disallow third-party / commingled-inventory sellers?
xnoise-beta 6y ago
I buy only prime items and only after i do a fair amount of research about them. I stay away from products that are prime but have chinese names and also i tend to look at the bad reviews rather than the good ones. I recently decided to buy a tensiometer and i avoided about 2 bad ones (even if they were overall at 4.8 or so) because of the latest bad reviews indicating that the quality has been worse in the last few years. Imo most of these things could be avoided with a little bit of care. I am not expecting amazon to be able to do that for me. On the other hand, the amount of chinese crappy products is staggering. Just looked for a subwoofer and i had to apply quite a lot of filtering to only get the decent brands up.

ry4nolson 6y ago

Same. I really feel like this is one of those things where 99+% of people have zero issues and don't comment on stuff like this. Myself and just about everyone I know order from amazon all the time and have very very few issues. And when we do, the return/replace/refund/whatever process is smooth as butter.

colejohnson66 6y ago
Confirmation bias combined with the fact that unhappy people are more likely to leave “reviews”[a] (like here). I’ve never had an issue with Amazon that they haven’t resolved, and it may seem like I’m a minority, but Amazon is the size they are today because, for ever 1 fsck-up, there’s 99 others who didn’t have problems.[b] [a]: Complaints. Reviews. Etc. [b]: Not excusing their bad behavior. Just stating the reality.

throwaway201103 6y ago

Maybe this is a longer game by Amazon. Let bogus reviews and bad experiences pile up for third party sellers, slowly driving people to only trust "Amazon Basics." They have nearly perfect knowledge of the profitability of any item, so they know what items they should have under the "Amazon Basics" umbrella. Over time they could expand this into other Amazon "Brands" at varying quality/price points.

dasudasu 6y ago
They do already have other Amazon brands. https://en.wikipedia.org/wiki/List_of_Amazon_brands https://en.wikipedia.org/wiki/List_of_Amazon_brands For instance, Goodthreads is one step above Amazon Essentials for clothing.
mortenjorck 6y ago
I’m surprised there aren’t counterfeit AmazonBasics products by now. Or are those the only listings that disallow third-party / commingled-inventory sellers?

xnoise-beta 6y ago

I buy only prime items and only after i do a fair amount of research about them. I stay away from products that are prime but have chinese names and also i tend to look at the bad reviews rather than the good ones. I recently decided to buy a tensiometer and i avoided about 2 bad ones (even if they were overall at 4.8 or so) because of the latest bad reviews indicating that the quality has been worse in the last few years. Imo most of these things could be avoided with a little bit of care. I am not expecting amazon to be able to do that for me. On the other hand, the amount of chinese crappy products is staggering. Just looked for a subwoofer and i had to apply quite a lot of filtering to only get the decent brands up.