4 ms·

Somewhat related due to comments / reviews being for a product, but sometimes on Amazon one page has a set of different options (with the little boxes). So you

by cbanek 6y ago

Somewhat related due to comments / reviews being for a product, but sometimes on Amazon one page has a set of different options (with the little boxes). So you can pick like a color or model. But then they group all the reviews together despite what buttons you've picked. This is so frustrating! At least they've added a little thing that says which SKU the review is for. But I wish they would just separate out the reviews for different models / colors. It just seems another way to get increased review counts and make it look like a clear obvious quality winner from the search results box.

PaulKeeble 6y ago
This is especially a problem for things with different flavours. I have run into multiple problems with Protein shakes where the vanilla is amazing and everything else tastes awful. The comments being merged mean you might have to pick through 1000 review comments to work out which flavours are good and which are bad.
- cbanek 6y ago
  Exactly, same for Amazon pages that decide to sell the "new model" on the same page as the old model to harvest reviews. And then when I'm trying to figure out if it has better support or problems, I'm trying to pick through the reviews to figure out which one is talking about which version. (Mostly a problem when also trying to figure out linux support!)
  - PaulKeeble 6y ago
    I saw that around Black Friday where electric toothbrushes were on sale and they had merged the product pages a bunch of SKUs with just one of them being on sale. Of course the one on sale previously had a bunch of bad reviews, but merged with the reliable SKUs it appeared to have a good average and had a nice star rating. The comments showed an inconsistent story all about that one SKU. What Amazon is doing is just outright dishonest and ought to be against the law. They are certainly intentionally utilising this to sell products with dishonest reviews and star ratings.
Leherenn 6y ago
I don't know, it kinda makes sense to have the reviews for phone (blue) in the phone (red) page. It's not like the colour is a major part of the product (in the sense that most reviews won't be about the colour, not that it is not important). Same with cable x1 or x2. Though it certainly is an issue if it changes the product in a major way (say, taste of a yogurt).
Covzire 6y ago
I despise this practice. I ran into it recently with the LOTR 4K Bluray set. I was going to leave a 3 or 4 star review, since while it's fantastic, the image detail is hardly an improvement over the standard bluray version, with some claiming the 4K wasn't even a full rescan from the originals. Side by side shots show very minor at best improvements to detail, with most of the actual benefits coming from HDR. Since a 3 or 4 star review was pointless given their SKU grouping, I left a 1 star review. If 10% of users started punishing companies and Amazon with 1 star reviews they would change pretty quickly.
crazygringo 6y ago
I agree it's frustrating, but there is a way to do what you want. After you've selected the color/model, go to the reviews section, and click to see all reviews, which brings you to a new page. There, you can filter to select reviews that are only for the single color/model. It's annoying, and it's even dumber that the filter dropdown only lets you toggle between all reviews and reviews for the single color/model (when I'd like to compare reviews easily for different colors/models), but at least it is there if you hunt for it.
- cbanek 6y ago
  Thanks for that! Super helpful. <3

by cbanek 6y ago

PaulKeeble 6y ago

This is especially a problem for things with different flavours. I have run into multiple problems with Protein shakes where the vanilla is amazing and everything else tastes awful. The comments being merged mean you might have to pick through 1000 review comments to work out which flavours are good and which are bad.

cbanek 6y ago
Exactly, same for Amazon pages that decide to sell the "new model" on the same page as the old model to harvest reviews. And then when I'm trying to figure out if it has better support or problems, I'm trying to pick through the reviews to figure out which one is talking about which version. (Mostly a problem when also trying to figure out linux support!)
- PaulKeeble 6y ago
  I saw that around Black Friday where electric toothbrushes were on sale and they had merged the product pages a bunch of SKUs with just one of them being on sale. Of course the one on sale previously had a bunch of bad reviews, but merged with the reliable SKUs it appeared to have a good average and had a nice star rating. The comments showed an inconsistent story all about that one SKU. What Amazon is doing is just outright dishonest and ought to be against the law. They are certainly intentionally utilising this to sell products with dishonest reviews and star ratings.

Leherenn 6y ago

I don't know, it kinda makes sense to have the reviews for phone (blue) in the phone (red) page. It's not like the colour is a major part of the product (in the sense that most reviews won't be about the colour, not that it is not important). Same with cable x1 or x2. Though it certainly is an issue if it changes the product in a major way (say, taste of a yogurt).

Covzire 6y ago

I despise this practice. I ran into it recently with the LOTR 4K Bluray set. I was going to leave a 3 or 4 star review, since while it's fantastic, the image detail is hardly an improvement over the standard bluray version, with some claiming the 4K wasn't even a full rescan from the originals. Side by side shots show very minor at best improvements to detail, with most of the actual benefits coming from HDR. Since a 3 or 4 star review was pointless given their SKU grouping, I left a 1 star review. If 10% of users started punishing companies and Amazon with 1 star reviews they would change pretty quickly.

crazygringo 6y ago

I agree it's frustrating, but there is a way to do what you want. After you've selected the color/model, go to the reviews section, and click to see all reviews, which brings you to a new page. There, you can filter to select reviews that are only for the single color/model. It's annoying, and it's even dumber that the filter dropdown only lets you toggle between all reviews and reviews for the single color/model (when I'd like to compare reviews easily for different colors/models), but at least it is there if you hunt for it.

cbanek 6y ago
Thanks for that! Super helpful. <3