3 ms·

That's pretty weird, thanks for reporting this! I work at Google in the Maps org, I reported your bug internally and will update this once I have a resolution.

by Wookai 6y ago

That's pretty weird, thanks for reporting this! I work at Google in the Maps org, I reported your bug internally and will update this once I have a resolution. In the future, if you encounter a similar situation, consider reporting it (https://support.google.com/maps/answer/6194894 https://support.google.com/maps/answer/6194894). Any user feedback is greatly appreciated!

andybak 6y ago
I'd be happy to report routing problems to Open Street Maps or similar. I'm happy to contribute to open data. Actually I would also have been happy to report it to Google a few years back but I have to say our relationship seems to have turned adversarial in the interim and I'm fairly sure it wasn't my doing.
throwaway09223 6y ago
Hey, thanks! Usually I use the in app reporting, but the thing about maps in particular is often when there's a problem I'm either driving or at my destination and need to go. In this case, I saw the story and then recalled the earlier issue. I figure talking about problems on HN has a very high probability of getting the attention of someone who can fix them ;)
- Wookai 6y ago
  Yeah, that's a pretty common problem. I'm sure they are actively working on making sending feedback easier :). In the meantime, your technique worked! The issue is now fixed!
  - throwaway09223 6y ago
    Excellent, glad to hear it!
diogenescynic 6y ago
Why does Google not have these links accessible somewhere? It seems like you shouldn’t have to hunt through old forums to find the appropriate contact.... why can a Trillion dollar company not make this more easily discoverable?
- mav3rick 6y ago
  It's in the app as well - "Tap Suggest an edit or Report a problem."
  - diogenescynic 6y ago
    Tried that... you get a generic response and then no one ever follows up. Someone took over several of my email accounts and created a fake YouTube channel and Adwords/Adsense/Google ads account. Every time I reach out, they ignore and never get back to me. Pretty frustrating that Google is essentially enabling criminals and ignoring the victims.

by Wookai 6y ago

andybak 6y ago

I'd be happy to report routing problems to Open Street Maps or similar. I'm happy to contribute to open data. Actually I would also have been happy to report it to Google a few years back but I have to say our relationship seems to have turned adversarial in the interim and I'm fairly sure it wasn't my doing.

throwaway09223 6y ago

Hey, thanks! Usually I use the in app reporting, but the thing about maps in particular is often when there's a problem I'm either driving or at my destination and need to go. In this case, I saw the story and then recalled the earlier issue. I figure talking about problems on HN has a very high probability of getting the attention of someone who can fix them ;)

Wookai 6y ago
Yeah, that's a pretty common problem. I'm sure they are actively working on making sending feedback easier :). In the meantime, your technique worked! The issue is now fixed!
- throwaway09223 6y ago
  Excellent, glad to hear it!

diogenescynic 6y ago

Why does Google not have these links accessible somewhere? It seems like you shouldn’t have to hunt through old forums to find the appropriate contact.... why can a Trillion dollar company not make this more easily discoverable?

mav3rick 6y ago
It's in the app as well - "Tap Suggest an edit or Report a problem."
- diogenescynic 6y ago
  Tried that... you get a generic response and then no one ever follows up. Someone took over several of my email accounts and created a fake YouTube channel and Adwords/Adsense/Google ads account. Every time I reach out, they ignore and never get back to me. Pretty frustrating that Google is essentially enabling criminals and ignoring the victims.