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Didn't realize external power supply was available on ecobee, I contacted support (before purchasing) and they only gave me the neutral wire suggestion.
by frenchie4111 6y ago
Didn't realize external power supply was available on ecobee, I contacted support (before purchasing) and they only gave me the neutral wire suggestion.
- zepto 6y agoYeah - I was also misinformed by support both before and after purchase. They have a great resource library but their support staff don’t seem to get enough training. Edit: I had to fish a new wire for one thermostat, and rewire the furnace for another. The results were well worth it though because of the wireless temperature and occupancy sensors.