The accompanying talk by Richard I Cook at the O'Reilly Velocity conference is here: https://www.youtube.com/watch?v=2S0k12uZR14 https://www.youtube.com/watch?

The accompanying talk by Richard I Cook at the O'Reilly Velocity conference is here: https://www.youtube.com/watch?v=2S0k12uZR14 https://www.youtube.com/watch?v=2S0k12uZR14 When I worked in operations, I would watch this talk every couple of months to remind myself of the principles. The principles are summarized in the list, but the talk adds a bit more context. I find that this context matters for seeing how the principles might be applied.