Firsly, regulation isn't the same as punishment. It's a very necessary part of how the economy works. Secondly, "agree" is a strong term for what actually happ

Firsly, regulation isn't the same as punishment. It's a very necessary part of how the economy works. Secondly, "agree" is a strong term for what actually happens with terms of service. What really happens is that people are forced to accept them or else. Since there is no other option, people rarely even read them. Why bother, especially when they can unilaterally be changed at any time. The power imbalance between big monopolistic companies and regular customers is just too vast to even suggest that TOS are some sort of negotiated "agreement". Lastly, even if you take the no-regulation, TOS are binding, standpoint, the article is about Twitter not even following its own policies and guidelines. That his main beef. That twitter isn't even following its own rules and still there isn't anything that can be done.