4 ms·
> I’ve often wondered how Apple manages to keep secrets across such a big organization. I've worked with Apple extensively over the last 10 years or so, and wh
by tailspin2019 6y ago
> I’ve often wondered how Apple manages to keep secrets across such a big organization.
I've worked with Apple extensively over the last 10 years or so, and what I see from the outside looking in is that they are quite a bureaucratic and very siloed organisation that appears much more "typical" compared to other similarly large organisations than you would assume from their shiny exterior.
Anyone who knows anything about large organisations knows how bad communication between departments/divisions can be by default. The phrase "the left hand doesn't know what the right hand is doing" often applies here.
So for Apple, this plays somewhat into their hands. The various parts of the organisation are heavily siloed, with strict controls on cross-communication and even global teams involved in say the roll-out following new product launches, only get to hear many of the details (sometimes any of the details) on the day of launch.
It's a bit like the difference between Zero-Trust computing and the castle-and-moat paradigm. Apple operates Zero-Trust on strategic details internally. Each department/division is firewalled off from others and communication is heavily managed, orchestrated and most importantly carefully timed, much like their public communication is.
This leads them to being very good at keeping secrets within the org. The downside (as you would imagine) is that working with them can be quite a challenge. And I imagine working for them is very tough if you're at the outer edges and in one of the teams that are always "the last to know".
Edit: typo