> how exactly does making your users skeptical of email "lose the war"? are they going to type in their passwords out of spite now? No, they’re going to quit,

> how exactly does making your users skeptical of email "lose the war"? are they going to type in their passwords out of spite now? No, they’re going to quit, or put less effort into their job (which is often worse for the employer than quitting), or tell other people not to work there, or—as in this case—tell everyone on the internet what you did and then your company’s reputation takes a well deserved hit.