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With FOSS, the economics are very different than with paying customers. It’s fair to ask a FOSS user to go to a lot of effort to file a bug or request hand-hol
by strenholme 6y ago
With FOSS, the economics are very different than with paying customers. It’s fair to ask a FOSS user to go to a lot of effort to file a bug or request hand-holding support; the developers are not getting paid, so asking to user to work harder to make life easier for the developer is perfectly fair.
- forgotmypw17 6y agoit might be ,,fair,, but it,s also a failure to be addressed, a missed opportunity to improve the software, which turns into a poor experience for the user. i think the missing piece is grassroots support for individual users by the technically literate elite.