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NY times does this too. You have to call to unsubscribe. Subscribe is one click quick process. I have come to accept the fact that US corps run via a “grow at
by nojvek 6y ago
NY times does this too. You have to call to unsubscribe. Subscribe is one click quick process.
I have come to accept the fact that US corps run via a “grow at any cost” algorithm/herd mentalofu. They will bend and twist every law to their favor even if it’s a terrible user experience.
- rchaud 6y agoEvery magazine that I know of does this. I'm in Canada and the Globe & Mail has the same process. It's similar to phone companies; you say you want to leave, they offer a discounted price to get you to stay. That's fine by me. The call to cancel has never been too onerous, and the CSR reps never did this kind of back and forth. Don't want the discounted offer? No problem, your subscription is now cancelled.