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I have experienced this with: Comcast Verizon AT&T And I think it becomes more common if there isn’t a mechanism to push back. All kinds of dark patterns (you
by omarhaneef 6y ago
I have experienced this with:
Comcast
Verizon
AT&T
And I think it becomes more common if there isn’t a mechanism to push back. All kinds of dark patterns (you have to remember a code you supposedly set with AT&T when you first signed up that — get this — is never used for any other service). Verizon just paused my billing and then started again (presumably because the original person assisting didn’t want to have a ding on her record).
Sad thing is this must be effective or they would not keep doing it.
There used to be a service that would charge $5 just to cancel Comcast but I can’t find them anymore.
- ev1 6y agoI was able to cancel Comcast service over live chat (~15 min wait) in California. Signed up online, so must legally be required to cancel online. I hope they are not intentionally blocking this in other states.