If you can't even get refunds when a game doesn't work as advertized or is not fit for purpose (Cyberpunk isn't on the Switch for obvious reasons, but it would

If you can't even get refunds when a game doesn't work as advertized or is not fit for purpose (Cyberpunk isn't on the Switch for obvious reasons, but it would be an example of a game not being fit for purpose) this would absolutely be illegal in Australia and the government will come after them.