That's possible, but as others in the comments have mentioned it may be more people with bad lighting/positioning who just decided it was the camera/USB softwar

That's possible, but as others in the comments have mentioned it may be more people with bad lighting/positioning who just decided it was the camera/USB software that was faulty. Still, maybe it does suck. I never tried any of these programs myself because all of my cameras are just slightly too old to work with them.