I loved the SymbianOS machines back then, but I finally got me a Palm. The thing with these machines was one of usability. The Palm took off, because it was t

I loved the SymbianOS machines back then, but I finally got me a Palm. The thing with these machines was one of usability. The Palm took off, because it was the first such device that was of better usability than a paper planner. At least it was a serious contender. Paper planners where the most important tool for all sorts of business types, but they had there shortcomings. The Palm was the first digital alternative that could make the case: "Hey, try me out, I am better." What also helped was availability, but Symbian was good at this as well. Thirdly, the Palm desktop software was very good, syncing flawlessly, cooperating with Lotus and MS. That's all the main target audience needed.