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It's not every server, but I've been told before to go read the chat logs because someone asked the same question as me a couple months ago (but no one bothered
by benrbray 6y ago
It's not every server, but I've been told before to go read the chat logs because someone asked the same question as me a couple months ago (but no one bothered to help me dig it up). Some communities can be clique-y and unwelcoming.
And to your first point, I think people use services like Discord because it's the only thing available. If Discord added a few more discussion formats other than just chronological chat log, people could choose the right tool for the job. Right now it's too hard to sync content/users/permissions between Discord and other services like Notion or Google Docs, so people just keep using Discord for their info dumps even if it's not entirely suitable.
Already, certain servers I'm in have entire channels dedicated to FAQs, but they're extremely difficult to maintain / edit / comment on, especially if the original maintainer loses interest.
I'd love to see some kind of Q+A system built-in, so you can skip all the fluff and meming that can happen between the good bits of conversation. Something like StackExchange but a little more casual and well-integrated with something like Discord. (although ideally it would be an open-source solution not tied to any one chat platform)