24? I guess it's that long because it is rural? We use Dell servers and I sleep a bit better having seen their 4hr support replace a motherboard with a bad life

24? I guess it's that long because it is rural? We use Dell servers and I sleep a bit better having seen their 4hr support replace a motherboard with a bad lifecycle controller within 2 hours of the initial call. Try calling Amazon and getting that kind of response for your problems.