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This resonates. Executed correctly, kindness is not mutually exclusive from assertiveness. E.g. It is possible to make a complaint at a restaurant in a factual
by galeaspablo 6y ago
This resonates. Executed correctly, kindness is not mutually exclusive from assertiveness.
E.g. It is possible to make a complaint at a restaurant in a factual way and with a smile.
E.g.2. Giving hard feedback with a smile, and constructively.
It comes down to empathy, and the basic rule of treating others as we wish to be treated.
- CPLX 6y agoI’d go a step further. Not only are they not exclusive they are not really on the same axis at all. They’re just different concepts. The primary thing they have in common is they are considered opposites by people that have neither.