It's really unbelievable that in today's time of data collection they are incapable of knowing the freaking platform name on which the game runs on. Don't they

It's really unbelievable that in today's time of data collection they are incapable of knowing the freaking platform name on which the game runs on. Don't they have any ingame online services or just straight up get the data from Sony. This cannot be true. Edit: what could be is that they just didn't build a data collection pipeline for this seeing as how they didn't do half of the planned stuff