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My 2017 MBP got bricked trying to update to 11.1. Shut down for reboot, and never came back up. None of the troubleshooting steps worked. Apple won't budge sinc

My 2017 MBP got bricked trying to update to 11.1. Shut down for reboot, and never came back up. None of the troubleshooting steps worked. Apple won't budge since it was out warranty and wants $725 to fix it. They literally told me that maybe I should consider getting a new one. Such a joke. Really stuck, tbh, as i'm not sure if I should just fix it or forget it and leave the macbook world.

zamalek 6y ago
Have you tried installing Linux on it? It's bricked already, worth trying to salvage.
- kashura 6y ago
  It won't turn on at all. Completely dead.
  - DiabloD3 6y ago
    I'm all for jumping on the Apple hatewaggon, but I wonder if it is completely dead, and it just happened to die while performing an OSX upgrade? Stranger things have happened.
    - zamalek 6y ago
      I'm assuming firmware. Assumptions correct, it's BS that Apple won't fix their own mistake.
    - kashura 6y ago
      You can doubt, of course, that is your right.
hackshack 6y ago
Ugh, that’s terrible. AppleCare phone support can be hit-or-miss. You could try another rep. If you were up to it, you could book an appointment with a Genius at their store, and calmly but firmly lay out your case. Perhaps they would make it right, considering it’s destroying your satisfaction with their products. Failing that, you may be able to have it repaired less expensively by Louis Rossmann’s shop. (Not a customer, but I know they do these kinds of things.) Definitely reset the SMC and PRAM if you haven’t already, but I suspect the update might have borked the firmware on a chip. I’m just a random user though.
- kashura 6y ago
  That's what I've been trying to do. Resetting SMC and PRAM did nothing. It's completely dead.
bufferoverflow 6y ago
Small claims court.
VonGuard 6y ago
Leave the Mac behind. Run with great speed in the other direction. Things are SOOOO much better without Apple hardware in my house.
- kashura 6y ago
  Do you have a recommendation? Although I'm a rookie, I do like using Mac OS as a host, and running VMs for Linux. I am not a big fan of doing any kind of development within Windows.
- smolyeet 6y ago
  this idea doesn't really work if you actually like macOS/Apple products.
  - type0 6y ago
    Also it doesn't work if you stuck with Stockholm syndrome
trianglem 6y ago
Strip it for parts and sell those? Not sure if there’s a market.
floatingatoll 6y ago
If it has Touch ID or a T2 chip inside, try DFUing it?
Tagbert 6y ago
You should definitely call Apple support again. That is not a normal response. They might ask you to bring it into an Apple store, but they should offer some help even outside of warranty.

zamalek 6y ago

Have you tried installing Linux on it? It's bricked already, worth trying to salvage.

kashura 6y ago
It won't turn on at all. Completely dead.
- DiabloD3 6y ago
  I'm all for jumping on the Apple hatewaggon, but I wonder if it is completely dead, and it just happened to die while performing an OSX upgrade? Stranger things have happened.
  - zamalek 6y ago
    I'm assuming firmware. Assumptions correct, it's BS that Apple won't fix their own mistake.
  - kashura 6y ago
    You can doubt, of course, that is your right.

hackshack 6y ago

Ugh, that’s terrible. AppleCare phone support can be hit-or-miss. You could try another rep. If you were up to it, you could book an appointment with a Genius at their store, and calmly but firmly lay out your case. Perhaps they would make it right, considering it’s destroying your satisfaction with their products. Failing that, you may be able to have it repaired less expensively by Louis Rossmann’s shop. (Not a customer, but I know they do these kinds of things.) Definitely reset the SMC and PRAM if you haven’t already, but I suspect the update might have borked the firmware on a chip. I’m just a random user though.

kashura 6y ago
That's what I've been trying to do. Resetting SMC and PRAM did nothing. It's completely dead.

bufferoverflow 6y ago

Small claims court.

VonGuard 6y ago

Leave the Mac behind. Run with great speed in the other direction. Things are SOOOO much better without Apple hardware in my house.

kashura 6y ago
Do you have a recommendation? Although I'm a rookie, I do like using Mac OS as a host, and running VMs for Linux. I am not a big fan of doing any kind of development within Windows.
smolyeet 6y ago
this idea doesn't really work if you actually like macOS/Apple products.
- type0 6y ago
  Also it doesn't work if you stuck with Stockholm syndrome

trianglem 6y ago

Strip it for parts and sell those? Not sure if there’s a market.

floatingatoll 6y ago

If it has Touch ID or a T2 chip inside, try DFUing it?

Tagbert 6y ago

You should definitely call Apple support again. That is not a normal response. They might ask you to bring it into an Apple store, but they should offer some help even outside of warranty.