The flip side of this is that a single negative review offsets hundreds of positive ones. I've literally had to stop using my airbnb account that had dozens of

The flip side of this is that a single negative review offsets hundreds of positive ones. I've literally had to stop using my airbnb account that had dozens of possitive reviews after a single bad review left in bad faith (owner privetly asked for money to remove it) meant that each new owner was hesitant about me and asking me specifically about that single comment. I contacted airbnb support with proof of this and they said it can't be removed. Ive stopped using the service since then.