Amazon sends sends the questions out and presents them as if you specifically were being asked by somebody. It's like if Amazon built a guide map by walking up

Amazon sends sends the questions out and presents them as if you specifically were being asked by somebody. It's like if Amazon built a guide map by walking up to people on the street and asking, "how do you get to the airport from here?" and writing down the response verbatim. A reasonable person would tend to respond, "I don't know" rather than ignoring a direct question asked of them.