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No no no, we need to better understand the people who respond in the Q & A section with variants of "I don't know"
by JamesSwift 6y ago
No no no, we need to better understand the people who respond in the Q & A section with variants of "I don't know"
- Jermaine_Jabi 6y agoI think those are a side effect of Amazon sending out emails like 'what did you think of x product? Reply with your review!' after a purchase. Why they don't filter them out, I don't know.
- Jermaine_Jabi 6y agoEdit, I mean the ones that ask you questions about a product you purchased
- ben509 6y agoMy theory: I think Amazon is showing the unanswered questions to random people, and they answer "I don't know" to make them go away.
- slavik81 6y agoAmazon sends sends the questions out and presents them as if you specifically were being asked by somebody. It's like if Amazon built a guide map by walking up to people on the street and asking, "how do you get to the airport from here?" and writing down the response verbatim. A reasonable person would tend to respond, "I don't know" rather than ignoring a direct question asked of them.