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>All it has to do is conduct an investigation to confirm the complaint, which is as easy as ordering the item in question and confirming it contains the offer r
by ksk 6y ago
>All it has to do is conduct an investigation to confirm the complaint, which is as easy as ordering the item in question and confirming it contains the offer reported by a single customer.
The number of humans available to perform daily investigations versus the total number of products sold makes this most decidedly not "easy".
The easiest thing to do here would be to simply return the item because the seller crossed your personal ethical line, and state that as the reason. A large number of returns on an item will definitely get the sellers and Amazon's attention.
- ardy42 6y ago> The number of humans available to perform daily investigations versus the total number of products sold makes this most decidedly not "easy". Only if you're taking the blinkered tech mindset that employing people to do anything is hard. Amazon employs 1.2 million people [1], and has people employed that literally touch every single physical items it ships at least once. Every time you contact them you talk to one of their thousands of customer service agents. It's totally easy for an organization like that to staff a compliance department to investigate policy violation complaint. [1] https://www.yahoo.com/now/amazon-projects-strong-holiday-sales-205225742.html https://www.yahoo.com/now/amazon-projects-strong-holiday-sal...
- ksk 6y agoThat is completely absurd. I too can "touch" tens of thousands of packages a day. That doesn't mean I can perform compliance on tens of thousands of customer complaints per day. You are simply asserting it is easy without providing actual evidence of how they would achieve this. Sorry, I don't see anything remotely logical in your comment that I can respond to.