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> There’s no longer any guarantee that, we as creators of Plausible, will be able to help out with your self-hosting issues [...] be prepared to troubleshoot yo
by luord 6y ago
> There’s no longer any guarantee that, we as creators of Plausible, will be able to help out with your self-hosting issues [...] be prepared to troubleshoot your issues, read our documentation or get community support in the forum.
This is sane, and how most other open source applications or tools work. Don't see any reason why this one should be different.
- markosaric 6y agothanks! perhaps because we're new to open source maintenance, but early on we tried to help each and every support request from self-hosters and it quickly turned out an impossible task. we do help every paying subscriber so tried to do the same for self-hosters but unfortunately it gets very difficult with our limited resources. so now we're simply setting expectations straight so people know what they can or cannot expect