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Many people prefer looking at the companies Facebook page, rather than the website. Sometimes, websites are designed poorly and can confuse the visitor. Meanwhi
by aminozuur 6y ago
Many people prefer looking at the companies Facebook page, rather than the website. Sometimes, websites are designed poorly and can confuse the visitor. Meanwhile, the Facebook page shows customer ratings, posts, comments, reactions, and other useful information.
- mobilio 6y agoI know that even some people calls to their ISP complaining that "internet is down". When ISP support trying to figure what's going on they found that actually Facebook as service is down. But people think that Facebook IS The Internet.
- zepto 6y agoThat just seems like an opportunity for competition in the space of website builders for small business.
- bonoboTP 6y agoBut people already know Facebook and know the concepts (pages, comments, posts, users, profile pics, groups), so there's much less friction. To many people, "making a website" sounds like a big complicated scary thing that only big serious players do.
- zepto 6y agoYes, which is a situation begging for new entrants to make that scary thing easy.
- bonoboTP 6y agoThe kebab shop around the corner won't think about "making a website", they won't try to find out whether it's easy or not. But they are personally on Fb, so they will easily click "create page" and fill in their opening hours and upload a smartphone photo of their menu card and their store front. It's extremely frictionless, and easy to start tiny.
- zepto 6y agoNobody is arguing with you about why people use Facebook. The point is only that there is no fundamental reason this facility needs to be part of Facebook.