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Perhaps they can stop ripping off their customers as well? They have introduced a new clubcard pricing system which means you are penalised heavily for not hav
by qz2 6y ago
Perhaps they can stop ripping off their customers as well?
They have introduced a new clubcard pricing system which means you are penalised heavily for not having one. To have one you have to opt into data collection.
We're not talking small price disparity here. Between 30%-50% more expensive on some product lines for not having a clubcard.
Edit: to be clear that is 30-50% more expensive than the baseline prices for the same items in other stores.
- topicseed 6y agoYup, made me get one as the prices were That much lower for my usual items.
- qz2 6y agoI decided fuck 'em and went to Asda instead.
- topicseed 6y agoWish I had one... Waitrose is my other option, so yeh.......
- qz2 6y agoWaitrose is considerably cheaper than Tesco without a clubcard.
- topicseed 6y agoNo way, Waitrose is incredibly expensive everywhere I lived compared to Tesco, Sainsbury's, and Asda. Up there with M&S. But I guess it also depends on your typical basket...
- qz2 6y agoStick to the Essential lines and it's fine. The quality is also better than the generic fake brand crap that Tesco sell and it's the same price or better. Waitrose essential baked beans for example are waaaay better than any others.
- krbzsq 6y agoI only really live around a Tesco & Sainsbury's, so I was under the impression that generally the 'non-clubcard' prices were more or less in-line with competing supermarkets for most items? Is this wrong? My only other frame of reference really is Sainsbury's which I've known to overprice things anyway.
- qz2 6y agoThat's the impression they want to give you. The non-clubcard prices are significantly higher than Waitrose, Asda and Sainsburys.
- mrec 6y agoI've just stopped buying anything that displays a Clubcard price. It's pesky but doable for now. That may change, of course; I don't see them getting much pushback on this so I expect them to keep doubling down. A non-Tesco supermarket is going to be a priority next time I move.
- dylan62 6y agoVery annoying, but if you want to play the game you can use the app on your phone to sign up and give completely false details (name, address etc). Nothing is posted to you so the false address isn't an issue. And you have the satisfaction of polluting their database with garbage. Or you could just shop somewhere else, but that is a worse option in my case.
- ionwake 6y agoBut then they have your phone number and can probably extrapolate your address from that
- qz2 6y agoI certainly wouldn't install an app to go shopping at a specific store to obtain specific advantages. No company deserves loyalty through a scheme like this. Only through decent customer service and reasonable pricing. As for shopping elsewhere, yes. I use Asda now which does not require a loyalty card to get the discount prices and is generally cheaper and better stocked despite being smaller here.
- purple-again 6y agoThe cynic in me feels like they wouldn’t care. The deal they have with your phone provider allows them to identify you by the phone you signed up with. The deal they have with Amazon facial recognition let’s them identify you with the cameras you walked past every time you go in the store. The deal they have with the state let’s let track where your license plate was seen this month. And of course they have what they want which is the card in your pocket giving them all of your purchases in one easy column. /s.....hopefully
- qz2 6y agoActually that's exactly what they and Dunnhumby do.
- Reason077 6y agoBy not using clubcard, you're leaving money on the table even before the "clubcard prices" were introduced. The whole scheme is basically a cashback mechanism on your purchases. Like another poster said, if you're worried about privacy/data collection/spam, just sign up with false details. Now days, everything is done through the app so you can get all the benefits without using a real identity.
- qz2 6y agoFor a 1% return? Hardly worth it. As for the app, I don't want my phone polluted with even more crap. If I had a corporate loyalty app for every shop I wanted to go in, I'd have a hundred apps, a hundred data collection problems and a flat battery. Instead I have one called Apple Pay which works everywhere..
- Reason077 6y agoI'd argue 1% isn't so bad in itself, but it works out to far more than that using the various bonuses and vouchers etc. Personally I find the Sainsbury's scheme (Nectar) better overall, however. All the "vouchers" that multiply your points are applied automatically through the app, rather than having to goof around with scanning barcodes as in the Tesco app. I haven't worked out my exact spend at Sainsbury's this year, but it was probably less than £1000. From that I had enough nectar points to buy £100 worth of wines in a recent promotion, and I still have plenty left over... (points, that is. Most of the wine is gone, haha)
- snalty 6y agoFor what it's worth, you can install the Clubcard app, add your Clubcard to Apple Pay from within the app, then uninstall it and the card will stay in Apple Pay.
- Operyl 6y agoIf you do this you also need to be sure to pay with cash, or other anonymous cards, because they’ll also link your payment details if I recall correctly (perhaps not this brand, but most others will).
- bb123 6y agoI'm normally very careful about my privacy, but I have to say this is one case where I really couldn't care less that they're collecting this data. At least I'm getting rewarded monetarily for it.
- raisedbyninjas 6y agoI'm not familiar with U.K. retailers, but these are common at grocers in the U.S. The collected data makes stock purchasing more efficient. Is there any evidence that personal data is monetized in any other way?
- SifJar 6y ago> The collected data makes stock purchasing more efficient. Why does the data need to be personally identifiable for this? Is there a reason a store can't look at total sales volume for a particular product & figure out how many more units to order?
- raisedbyninjas 6y agoReasoning for storing any data outside of a GUID is so you can recover your account or key it in manually in lieu of swiping the card. Phone numbers are associated with the card here. You can punch in your number to the payment pad and leave your membership cards at home/throw them away. Total sales volume doesn't get the same accuracy of individual shopper habits. I'm not in this sector so somebody else can correct me. Knowing what products each customer tends to buy during cold/flu season or a holiday or some opaque reason allows them to predict demand rather than react to overall trends and current stock amounts. If their data model knows that a small group of heavy purchasers of an item haven't purchased the item recently and are expected to visit the store soon, that demand can be anticipated. If a customer moves, then purchasing habits can be automatically planned for at the new store they begin shopping at rather than waiting for their sometimes infrequent purchasing habits to affect sales at the new and old locations.
- aboringusername 6y agoA false dichotomy. It's not about today but what they can do with the data in 5+ years from now (and yes, it'll be stored for that long). We can't know how data will be manipulated as future technology is developed.