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Love the idea, I'm sure I'm not the only person who's thought about this pain point and somehow didn't come up with the elegant solution you did. Right now I h
by vxNsr 6y ago
Love the idea, I'm sure I'm not the only person who's thought about this pain point and somehow didn't come up with the elegant solution you did.
Right now I have an O365 account that lets me create unlimited (I think) aliases, the issue is how annoying it is to create them and then manage them. Yahoo has a similar service, but again you need to create the alias first, your solution of accept all, deny later is much smarter.
My only question about price brackets is I don't have a great understanding of how much bandwidth I use monthly, or even how many emails I'd funnel through your service, not to mention we're kinda at the mercy of the senders, if they send a lot/ or send large emails, we end up needing to move up a bracket. On avg do your Premium users get close to the limit?
Which brings me to my next question: what happens if I do indeed use up my entire bandwidth allotment for the month? do emails just get bounced? do I just get upgraded automatically?
I get where your coming from by charging for bandwidth, from your perspective you're aligning your costs with the price.
When I tried to sign up, the username I wanted was taken, but the error message wasn't obvious and I was left wondering what happened until I saw it above the signup button. For the record I had ublock enabled and it was blocking 15 things, so it's possible it caught something... you might wanna look into that.
- sanity31415 6y agoThank you for the kind words :) Most people don't hit the bandwidth limit unless they're really using 33mail a lot. I've been using 33mail heavily for a decade and my monthly usage is 40MB which puts me in the premium tier, but I'm near the top percentile of bandwidth usage. The premium tier also has a lot of other benefits, like custom domains and anonymous replies - so lots of users upgrade to it without being close to the bandwidth limit. If you do hit the limit we'll first make sure that it's not just a temporary spike, and then we'll send a few warning emails. At this point you can entire upgrade or block some aliases you don't need that are using a lot of bandwidth, this is fairly easy to do in our UI. It is extremely rare that we've had to block a user due to excessive bandwidth usage, in fact I'm not sure we've ever had to do that.
- vxNsr 6y agoCool, thanks I signed up and set up a custom domain so hopefully I won't get caught by the disposable email blacklist that other commenters were talking about. the only other issue I'm seeing is that the website isn't really great on mobile, my wife mostly does stuff on her phone (despite us having like 10 computers lol) and that might be a small barrier, though after sending a test email I see that it can be managed inside w/e email client you use, so that shouldn't be too much of an impediment for her.
- sanity31415 6y agoThank you. Yes, making the site mobile friendly is high on our todo list. However, you are correct that most of our users rarely need to login to our website after initial sign up.
- vxNsr 6y agoHey so I had one more question, I noticed that the premium account gets you one more username but you're still stuck with only 1 custom domain... wouldn't it make sense to get 2 domains to match the number of usernames? I guess the same kinda applies to pro, you actually have 6 usernames but only 5 domains... Thanks