That's good, and I always prefer buy such product, but it's getting harder and harder to find them. I think you are giving tp-link too much credit, that they w

That's good, and I always prefer buy such product, but it's getting harder and harder to find them. I think you are giving tp-link too much credit, that they want to build good devices. Most products (including pretty much everything tp-link has) are mass market garbage, where the goal is to throw as many of them over the wall and hope some stick (and then milk the ones that stick). By the time you buy device, developers are already working on next one. They only address issues that blow out. Customer service in such cases is just minimum necessary that they can get away with. They are there more as damage control rather than actually helping users. If they can have a choice of cheaper customers support (and development time), or better one, they will pick cheaper one 100% of time.