IANAL, but although you may not be able to tell the customers, you could chase up other legal avenues to contest the court order - even though you'd probably lo

IANAL, but although you may not be able to tell the customers, you could chase up other legal avenues to contest the court order - even though you'd probably lose in the end (according to this doc at least) - and that's what the FBI is trying to avoid. Hence, they reassure the companies involved of complete confidentiality regarding their involvement to make the case go smoother. Scummy, innit?