Customer onboarding experience is a big one. The internet is a reliable way to communicate with/setup a device. I wish there was a better way, as companies ke

Customer onboarding experience is a big one. The internet is a reliable way to communicate with/setup a device. I wish there was a better way, as companies keep having to reinvent the wheel. (Creating ad-hoc wireless networks, weird strings to input, transmitting audio/images to your phone). I'm pretty sure the onboarding experience contributes to poor reviews, so the goal is to make it as easy as possible. I remember the days where all devices came with a CD/floppy with software you had to install. (I had a device once that had to port scan my home network to find what it needed to connect to.)