Don’t blame people, blame systems and processes. I assume Google has a blameless process too. If an engineer can bring down huge swaths of google that’s not a h

Don’t blame people, blame systems and processes. I assume Google has a blameless process too. If an engineer can bring down huge swaths of google that’s not a human problem. As an eng your you should heavily invest in a sane test -> deploy -> monitoring process, and reward reliability. Give people a bonus when things didn’t break, not only when there is a superhero that fixes broken things. Then you’re rewarding fragile systems that need superheroes.