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Independent 'a service was down' insurance isn't the same though. It is important for the cost to come out of the provider's pocket, thus giving them a huge fin
by zeroping 6y ago
Independent 'a service was down' insurance isn't the same though. It is important for the cost to come out of the provider's pocket, thus giving them a huge financial incentive to not be down. Having that incentive in place is the most important part of an SLA.
- toyg 6y agoEven with insurance, some of the cost will come out of the provider's pockets - as increased premiums at renewal (or even immediately, in some cases). Insurers might also force other onerous conditions on the provider as a prerequisite for continued coverage.
- patrickthebold 6y agoI hear you, but there's going to be a cost for that. For the sake of argument, say Google changes the SLA as you wish and ups the cost of their offering accordingly. Would they gain or lose market share? I don't think it's obvious one way or the other.